Frequently Asked Questions

• Does used mean used?

• Can I return an auction item?

-Normally, used auctions are not returnable unless otherwise specified.

• What happens if an item disappears during transportation?

-Provide me with a screenshot and an explanation from the relevant shipping company and I will consider whether to resend the item.

• Do you ship to other parts of the world?

-If your country has a postal system, then we will ship there and you can review the exact cost during the checkout process.

• What if the item I have purchased is defective at the time of the first inflation?

-For more information, please read our refund policy.

• Which payment methods do you accept? Can I pay in instalments?

• What materials do you use?

• What do you recommend for repairing punctures and tears?

-We recommend using HH66, Loctite vinyl glue, Pattex clear or Stormsure PVC glue to adhere the spare vinyl to the damage. Please follow the manufacturer's instructions.

• Do you do custom inflations?

-Not yet